47 U.S.C. § 260 : US Code - Section 260: Provision of telemessaging service
Search 47 U.S.C. § 260 : US Code - Section 260: Provision of telemessaging service
(a) Nondiscrimination safeguards
Any local exchange carrier subject to the requirements of section
251(c) of this title that provides telemessaging service -
(1) shall not subsidize its telemessaging service directly or
indirectly from its telephone exchange service or its exchange
access; and
(2) shall not prefer or discriminate in favor of its
telemessaging service operations in its provision of
telecommunications services.
(b) Expedited consideration of complaints
The Commission shall establish procedures for the receipt and
review of complaints concerning violations of subsection (a) of
this section or the regulations thereunder that result in material
financial harm to a provider of telemessaging service. Such
procedures shall ensure that the Commission will make a final
determination with respect to any such complaint within 120 days
after receipt of the complaint. If the complaint contains an
appropriate showing that the alleged violation occurred, the
Commission shall, within 60 days after receipt of the complaint,
order the local exchange carrier and any affiliates to cease
engaging in such violation pending such final determination.
(c) "Telemessaging service" defined
As used in this section, the term "telemessaging service" means
voice mail and voice storage and retrieval services, any live
operator services used to record, transcribe, or relay messages
(other than telecommunications relay services), and any ancillary
services offered in combination with these services.
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